Returns Policy

RETURNS: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be in the original packaging and in the same condition that you received it and not been visibly damaged.

 
 

To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back until further instructions are advised by Emf Home Harmony.

 
 

REFUNDS: (If applicable)Please note that refunds are products only and NOT shipping costs.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

 
 

Late or missing refunds: (if applicable)If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, as it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@emfhomeharmony.co.uk

 
 

SALE ITEMS: (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 
 

EXCHANGES: (if applicable)We only replace items if they are physically defective or damaged in transit. If you need to exchange it for the same item, send us an email at info@emfhomeharmony.co.uk and send your item to:-

 
 

Emf Home Harmony

98 Oldbury Court Rd

Bristol

BS16 2JQ

 
 

SHIPPING: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

If you are shipping an item over £50 please use First Class trackable postage

 

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